PerformancePulse watches resolution time, CSAT, and escalation patterns as they happen — not in next month's report — and flags what's drifting before it becomes a trend you have to explain in a review.
Link your helpdesk, CRM, or ops platform. PerformancePulse reads the same data you already have — no new workflow to adopt.
Instead of a monthly report, PerformancePulse tracks resolution time, CSAT, and escalation rate interaction by interaction.
When a pattern starts drifting, a manager gets a specific, timely flag — not a dashboard they have to remember to check.
Sample data below — connect your own tools to see this populated with your team's real signal.
Yes — PerformancePulse is priced per manager, not per seat or per org, so a team of 3 or 30 works the same way. Smaller teams often see patterns faster since there's less noise to filter out.
PerformancePulse reads aggregate performance signals (timing, resolution status, satisfaction scores) rather than message content. Full data handling details will be published before general availability.
PerformancePulse is in early access. The demo above uses sample data — join the waitlist to be notified when live-data connections open up.
Most dashboards show you what happened last week. PerformancePulse is built to flag drift while it's still small — the goal is a nudge on interaction 12, not a report explaining interaction 120.
No spam — just a note when live-data connections are ready, plus occasional early-access updates.